Security and privacy
What this site will and will not say.
Only confirmed facts are stated as facts. Text in double brackets is unpublished. It is not a claim.
Who operates Alto
JCMD Solutions, in Spring Hill, Tennessee, makes Alto Dental.
The product application is at app.altodentaliq.com. This marketing site is altodentaliq.com.
What Alto uses practice data for
Alto is an operations and analytics platform for a practice's Open Dental data: KPI dashboards, the Daily Recap, the Morning Huddle report, monthly closeout, and Ask Alto.
This page does not describe the technical connection to Open Dental.
What is not stated here
This site does not state where practice data is stored, which subprocessors are used, how long data is kept, or which security controls are in place.
Those facts belong in an agreement and in notes you can request from JCMD Solutions. They are not implied by this page.
Certifications
Alto is not described here as HIPAA certified. No SOC report, HITRUST certification, or other security certification is claimed. None of those marks are shown.
Business associate agreement
This website
The pages on altodentaliq.com are public marketing pages. The demo form does not transmit the fields to a server. Submitting it opens an email draft to info@jcmdsolutions.com in your mail app.
You can also call (615) 993-8700.
Ask for the current terms
Email info@jcmdsolutions.com or call (615) 993-8700 for security and privacy questions.
Demo
Ask a security question on a demo.
JCMD Solutions can walk through what is confirmed today, and what is still marked for confirmation.